FAQ | AnotherDev
FAQ

Frequently asked questions

Everything about our Shopify apps. Still stuck? Contact support.

AnotherDev Shoppable Video

It adds shoppable video reels to your Shopify storefront so shoppers can watch a product in action and add it to cart without leaving the page.

On your home page, collection pages, product detail sections, and other pages, depending on your plan. Product-page and smart-tag placements unlock on higher plans.

No. Videos lazy-load only when in view, scripts are deferred, and the storefront code is tiny (~12 KB gzipped) with no layout shift. For best results keep individual video files light (MP4, 9:16, under about 15 MB).

Yes. Each reel has an Add to Cart button that adds the exact variant you linked, using your theme’s native cart.

Yes. Assign specific videos per page or per collection, and on Pro you can show a different floating video on specific pages or products.

Upload the video file to your Shopify Files and select it in the app.

Impressions, plays, clicks, and add-to-cart events per reel, plus play rate, click-through rate, and conversion, with advanced charts on Pro.

The Floating Reel pins a small looping video to the corner of your storefront that follows shoppers as they browse. One tap opens it full-screen with sound and a Shop now button to the product. You choose the corner, control which pages it shows on by URL path (with wildcards like /collections/*), and shoppers can dismiss it anytime. It is included on the Growth and Pro plans.

AnotherDev Search and Filters

It replaces your theme’s built-in product search with an index the app owns, adding instant search with typo tolerance and synonyms, and faceted filters on search and collection pages.

Titles, descriptions, vendors, product types, tags, SKUs, variant names, options, and metafields, all from an index the app keeps in sync with your catalog.

The Free plan indexes up to 100 products, Growth up to 5,000, and Pro and Custom are unlimited.

Four genuinely different layouts: a sidebar column, a toolbar of dropdown buttons, a drawer behind a Filters button, and always-open facets stacked above the grid. Both the search results page and collection pages support all four.

Yes. Merchandising lets you pin, boost, bury or hide products per search term or collection, and redirect a term to any page.

Yes. Fuzzy matching forgives misspellings, and you can define synonyms so a search for “tee” still finds your “t-shirt”.

Yes. Filters appear on collection pages as well as search results, using either your theme’s product cards or the app’s own grid, depending on your setting.

Yes. Adding from the results grid uses the same engine as Shoppable Video, so GoKwik, Shiprocket and other cart apps keep working.

Top searches, zero-result searches, click-through, add-to-cart, and optional purchase attribution, so you can see what shoppers are looking for and what they cannot find.

An optional Pro feature that matches by meaning as well as keywords, so a related product can surface even when the exact word is not in its title.

No. It stores no customer identifiers, only a random browser token that is removed after 24 hours. See the Search and Filters privacy policy for details.

Free, Growth $21/mo, Pro $49/mo, and Custom $70/mo, billed through Shopify. Higher tiers add more indexed products, longer analytics history, merchandising, and semantic search.

Billing, privacy and general

Yes. Both apps support Dawn and Online Store 2.0 themes, premium themes like Symmetry and the Clean Canvas family, and older vintage themes. Grid and cart detection is structural, not a fixed list of theme names.

No. Both apps install as app blocks you add in the theme editor, and removing an app leaves your theme exactly as it was.

Yes. Prices are fetched live in the shopper’s currency, so what a card shows always matches what the cart charges.

Through Shopify Billing, so charges appear on your Shopify invoice. Both apps are free to start; upgrade anytime, cancel anytime.

Anything beyond your new plan’s limits is hidden automatically. Nothing is deleted, so upgrading again brings it all back.

No. Storefront analytics are anonymous, keyed to a random session token only. See each app’s privacy policy for the specifics.

Yes. Both apps have a Custom plan, and AnotherDev also takes on web development projects. Contact us to talk it through.

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